Last updated: June 2026
A provisional booking holds the property for 48 hours. The booking is confirmed only after the deposit (typically 30% of the total rental amount) is received. The balance is due 30 days before arrival.
Payments are accepted by bank transfer or credit card. A 2.5% surcharge applies to credit card payments. All prices include VAT where applicable. A security deposit of €1,000–€5,000 (depending on the property) is held against damages and refunded within 7 days of departure.
Check-in is from 4:00 PM. Check-out is by 10:00 AM. Early check-in or late check-out may be arranged subject to availability and may incur additional fees.
The maximum number of guests must not exceed the stated capacity of the property. Overnight guests not listed on the booking are not permitted without prior consent. No events, parties, or commercial use of the property is allowed without written permission.
Pets are allowed only where explicitly stated on the property listing. Smoking is not permitted indoors in any property. Vaping is treated the same as smoking.
Concierge services (chef, driver, yacht charter, etc.) are arranged through third-party providers. Supervillas.rentals acts as an intermediary and is not liable for the performance of third-party services. Additional concierge requests must be made at least 48 hours in advance.
Guests are responsible for any damage to the property or its contents during their stay. Minor breakages should be reported immediately. The security deposit will be used to cover repair or replacement costs. Any damage exceeding the deposit will be charged to the guest.
We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, pandemic, government action, or infrastructure failure. In such cases, we will offer alternative dates or a credit towards a future booking.
Any issue during your stay must be reported to our concierge immediately so we can resolve it. Complaints after departure must be made in writing within 14 days. We will respond within 7 working days.
For booking queries, contact Alex Gaida at alex@supervillas.rentals or +34 662 119 015.